Privacy Policy

J Pharma Medicals (JPHARMA Medicals) respects your privacy. This policy explains what information we collect when you use https://jpharma.online, how we use it, and your rights.

1. Information we collect

• Order & account data: business name, contact person name, phone, email, delivery address, area, pincode, GST number (optional), order items, and amounts.
• Prescription uploads: when required for prescription-only medicines.
• Payment data: payment status, Razorpay order/payment IDs. Card and UPI details are processed by Razorpay; we do not store full card numbers or CVV.
• Contact form: name, email, phone, and message content.
• Technical data: browser type, device, and cookies necessary for site function (e.g. shopping cart).

2. How we use information

• Process and deliver wholesale medicine orders
• Communicate order status, delivery, and support
• Comply with legal, tax, and regulatory requirements
• Prevent fraud and improve our website and service

3. Sharing of information

We do not sell your personal information. We may share data with:

• Payment partners (e.g. Razorpay) to process online payments
• Delivery personnel to fulfil orders (name, phone, address)
• Authorities when required by law

4. Data retention

Order and business records are retained as needed for operations, accounting, and legal compliance. Contact messages are retained until the enquiry is resolved and as required for records.

5. Security

We use reasonable technical and organisational measures to protect data. Online payments use Razorpay's secure, PCI-DSS compliant infrastructure. No method of transmission over the internet is 100% secure.

6. Your rights

You may request access, correction, or deletion of your personal data where applicable under Indian law. Contact us using the details below. We may retain certain data where required by law.

7. Cookies

We use local storage and cookies to maintain your shopping cart and site preferences. You can clear browser storage; this may reset your cart.

8. Changes

We may update this policy from time to time. The updated date will be shown at the top of this page.

9. Contact

Data protection / privacy enquiries:
J Pharma Medicals
Email: orders@jpharma.in
Phone: +919999999999
Address: Kukatpally, Hyderabad, Telangana, India — 500072